Refund Policy

Effective Date: March 10, 2025

Last Updated: March 10, 2025

​

At VYNFLUENCER, we prioritize transparency and fairness in all transactions. This Refund Policy outlines the conditions under which refunds may be issued for services, transactions, and collaborations facilitated through our platform. By using VYNFLUENCER, you agree to this policy.

If you have any questions or concerns, please contact us at info@vynfluencer.com.

Refunds may be considered under the following circumstances:

- Platform Service Fees: If you were charged for a platform-related fee (such as a subscription or premium service) and experienced a technical issue or billing error, you may request a refund within 7 days of the charge.

- Escrow-Protected Transactions: If a collaboration or contract facilitated through our escrow system is not completed as agreed upon, refunds will be processed according to the dispute resolution process (see Section 4).

- Unauthorized Transactions: If you notice an unauthorized charge on your account, report it to us immediately at info@vynfluencer.com for investigation.

Refunds will not be issued for the following:

- Completed Collaborations: Payments released from escrow to creators or brands after project completion are final.

- Subscription or Membership Fees: Once a billing cycle starts, the fee for that period is non-refundable.

- Failure to Use the Platform: Refunds are not granted for unused services if the platform was accessible.

- Contract Disputes Outside of Escrow: Transactions completed outside our escrow system are not eligible for VYNFLUENCER refunds.

To request a refund, email info@vynfluencer.com with the following details:

- Your Full Name & Account Email

- Transaction ID & Date of Charge

- Reason for the Refund Request

- Supporting Evidence (if applicable)

We aim to process refund requests within 7-14 business days after review.

We may update this policy to reflect platform changes, new financial regulations, or enhanced user protections. All updates will be posted with a new effective date.

For any questions regarding this Refund Policy, contact:

Coral Santoro Ventures Inc.

Calle 53E, World Trade Center, Piso 7, Marbella, Panamá

info@vynfluencer.com